Services

We can ship products to all parts of the world.

We understand that on-time delivery is crucial to your business. Hydrorelax provides flexible logistics solutions, including sea, air and express delivery. We will choose the most suitable transportation method and optimize the packaging method according to the order situation and the specific needs of the customer to ensure that it is both economical, efficient and reliable. In addition, we work closely with professional logistics companies to track inventory and delivery dates in real time to ensure that the goods can arrive on time and avoid delays.

In order to ensure that the spa accessories, bathtubs, shower room products and replacement parts you order can be delivered efficiently, if the product is in stock, the fastest delivery time is7-15 days(depending on your region); if the product needs to be produced, we will provide an accurate delivery time to facilitate your flexible decision-making and make the best procurement plan.

The delivery time starts from the time you officially pay the deposit, and it will be shipped within about25-40 days. Of course, if you need to receive the product before a specific date, please feel free to contact us. We can fully allocate the existing inventory and order scheduling to meet your needs as much as possible.

We can ship products to all parts of the world.

In the transportation plan, we always put the interests of customers first and create greater value for customers through flexible packing services. We are well aware that the space and weight of each container have their upper limit, and our professional team will reasonably plan and accurately measure according to the actual needs of customers to maximize the use of every inch of the container.

Whether it is special packaging requirements for different products (such as wooden pallets, foam packaging) or optimization of cargo weight, we will fully consider to ensure that more goods are loaded within the weight limit, thereby effectively reducing the logistics costs of customers.

In the case of multiple accessories, multiple batches, and multi-channel shipments, we provide detailed procurement, shipment and financial lists to ensure that the accessories can be shipped uniformly and efficiently, so as to avoid the delay of a single accessory affecting the overall production progress of the customer.

Of course, we always take your requirements as the premise. Whether it is to concentrate on the unified shipment of multiple styles of goods, or to choose to ship in batches based on the principle of time efficiency, we will optimize the logistics plan as much as possible to bring you more effective transportation services.

In the standard communication process, such as product size, packaging method, and payment terms confirmation, our first task is to use professional knowledge to proactively answer customers' questions, help clarify uncertain details, and ensure that all product information and order data are accurate. For complex situations that customers may encounter, we also attach great importance to early communication to prevent potential problems.

In the event of force majeure, such as rising ocean freight rates, delayed shipping schedules and other emergencies, we will quickly communicate the latest situation to customers, provide transparent information communication, and propose appropriate solutions. No matter what stage the order progresses to, we always prioritize the interests of customers, so that you can have a clear grasp and full confidence throughout the cooperation process.

For our VIP customers, we specially provide flexible OA financial services to help you optimize capital management and simplify the procurement process. Through this service,customers can enjoy exclusive preferential prices while we can also give you a longer payment cycle to make capital turnover more relaxed.This will not only help alleviate cash flow pressure, but also allow you to expand market layout and seize opportunities more quickly during the peak season.

Throughout the order process, we provide detailed funding plans and customized repayment schedules to ensure that customers can clearly understand the progress and fund usage of each order, making the cooperation process more efficient and worry-free.